Privacy Policy Statement: How We Protect Your Data

1. Introduction

This Privacy Policy for Tennessee Standard Plumbing explains how we collect, use, share, and protect personal information obtained through our website [tnstandard.com] and related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect various types of personal information, including but not limited to: Contact information (e.g., name, email address, phone number), Demographic information (e.g., age, gender, location), Payment information (e.g., credit card details), User-generated content (e.g., comments, reviews), Usage data (e.g., website interactions, preferences), Log data (e.g., IP address, browser type).

3. How We Use Your Information

We use your personal information for the following purposes: Providing and improving our Services, Personalizing your experience, Processing transactions and orders, Communicating with you about updates, promotions, and news, Analyzing usage trends and statistics, Responding to inquiries and providing customer support.

4. Information Sharing

We may share your personal information with third-party service providers who work on our behalf, such as payment processors, hosting providers, and marketing and advertising agencies, strictly to operate, deliver, and promote our own services. These providers may use your information only to perform work for Tennessee Standard Plumbing. We may also disclose information to legal authorities or regulatory bodies where the law requires it, and to relevant parties in the event of a merger, acquisition, or sale of assets.

We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

5. Your Choices

You have the right to: Access, correct, or delete your personal information, Opt-out of marketing communications, Request data portability, Withdraw consent (if applicable).

6. SMS and Text Messaging

Tennessee Standard Plumbing sends text messages to customers who provide a mobile number and agree to receive them. These messages include appointment reminders and updates, plus promotional offers.

Message frequency may vary. Message and data rates may apply.

You can stop receiving text messages at any time by replying STOP to any message from us. We will send one confirmation message and will not text you again unless you opt in a second time. For help, reply HELP to any message, or contact us at (865) 352-9003 or relief@tnstandard.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

7. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and gather usage information.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at relief@tnstandard.com.